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When you call CompuQuest, you
aren't just getting a computer technician. You are tapping into a service system
that is unmatched in its ability to respond quickly and effectively to all your
computer and network service needs.
Before a technician is even dispatched to you, your service request is reviewed
by a qualified CompuQuest Service Manager who will be calling within minutes of
your initial call or online service request with a free consultation helping to
give you a clear expectation of what a service call can accomplish and what it
may end up costing.
SAVING YOU
MONEY
We are always looking at how
to help you save you money. Many times, if we are able to solve your computer
problem quickly with guidance over the phone, we will do that without charge or
offer you paid Remote Support at less cost than an online visit.
If you are due free tech support on your issue from a hardware or software
vendor or an Internet service provider, we will tell you so and guide you on who
to call. If we feel your machine is not worth fixing, we will tell you that too
- even if it means us losing a service call. We don't make any money doing all
that, but we know what makes good service. Hopefully, when you really need us,
you'll be able to trust that we are serving your best interests. Some of our
best customers started out this way, getting free consultations over the phone.
ENSURING QUALITY SERVICE
If we do proceed to a service
call, your service manager will assist the technician to carry out your request
with all the available tools at our disposal from the 100's of nationwide
technicians we employ. This way you benefit from all of our available talent,
not just the technician onsite. Of course, we fully guarantee the work of every
technician who serves you.
FAIR BILLING - NO TRAVEL FEES
If and when we come out
to your home or office for an onsite service call, you will only be charged for
the time the technician is actually there, not for their travel time. We do
require a one hour minimum service call but that is the only restriction. If
your problem is solved within the hour, you are entitled to use the technician's
time for the remainder of the hour, tuning your system, tutoring you on proper
care of the machine or the use of software.
15 MIN INCREMENT BILLING
If your work requires more
than our one hour minimum, we will first give you an estimate for that
additional time. That estimate will be the most you will pay and it may even be
less since we charge in 15 minute increments. As an example, if we work for 90
minutes, you will pay for 90 minutes, not rounded up to 2 hours. The only time
the estimate would be exceeded is if we discover something new about your
computer that needs attention and was not previously reported. If this happens,
all work will stop for your consultation and permission to proceed. In other
words, you are in control of the cost at all times.
Come see the
difference!!!! |
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 Advice
and Consulting |
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CompuQuest professional consultants can
help you with all of your hardware, software, and internet related
needs.
From basic consulting services, to complete project management teams, we
can help make your project into reality. |
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Onsite
Repair |
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CompuQuest offers a
wide range of Onsite IT related services including:
Maintenance, Hardware Repair,
Software Installation and Configuration
And much more... |
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Data
Recovery Services |
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Each day over 1
million companies are the victims of accidental data loss due to
viruses, data corruption, and accidental deletion. How to recover your
time sensitive project data while protecting yourself from future
potential mishaps?
CompuQuest professional Data Recovery services are the answer.
Let our highly trained technicians assist you in recovering your
sensitive data, or assist you in setting up a new data back-up system to
assure that you never loose data again. |
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Website
Development |
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Does
your business need a website? We offer professional, affordable website
design solutions, as well as hosting and updates to your website. |
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